10/28/2022 0 Comments Divvy bike customer service![]() ![]() Here’s a complete update on the latest developments in the Divvy story:Ī local TV station on Tuesday aired footage of two young men or boys stealing Divvy bikes from a docking station. So, every bike that is stolen comes out of your pocket, not the company’s. ![]() The ever-present blue bikes are the property of Chicago taxpayers, not Divvy. We can confirm that what you will see in the video is the same general method used by two Divvy thieves that our staff personally saw in action during late June and early July. ![]() Now, a local TV station has aired footage of the technique. Thieves have learned a technique that will release bikes from the system’s docking stations without paying, we reported. Considering this is a public/private partnership, I’ll be reaching out to appropriate city officials for resolution and awareness of this issue, which I’m sure breeches contractual agreements.It has been less than two weeks since CWBChicago broke the news about a massive theft problem that is affecting Chicago’s Divvy bike-sharing program. What’s the point of having an app if it is completely incorrect. Paying annual members should not have to walk 20-30 minutes to multiple stations just to check to see if there is a bike available. This appears to be a systemic issue that has last throughout the day even after reporting it. I went to multiple stations: 1) stated on app 3 e-bikes but station was completely empty, 2) another station 5 classic and 2 e-bikes but just had 2 e-bikes marked for repair and then 3) station also had incorrect availability. The most pressing issue is that the app incorrectly displays availability of classic and e-bikes at ALL Divvy stations. I’ve been a paid annual member for several years and it seems Divvy is been falling by the wayside. Don’t use divvy.Īpp Broken | Availability of Bikes not Synced Save your money and buy yourself a bike that actually works, take the el, walk, drive. Also, be wary of the e bikes because I had a $15 ride recently that was only 5 miles because I happened to be in a higher COL area. The bikes actually work, they have decent baskets so if you have a bag to tote it’s not a problem, you can actually find the bikes and there’s plenty of docks. I’ve used bike shares in other cities and they are leaps and bounds better than divvy. And then it’s only financially feasible if you pay for the year which if you only use it occasionally is not worth it. I tried using it as my commute to work but the complete lack of dependability on their end meant I was either going to be late or I had to use different transport. Divvy bike customer service full#They either have completely full docks so you can’t lock up the bike you have or there’s no bikes available. The e bikes are kind of good but same basket issue and you can never find them or their batteries are dead. The baskets they have are completely useless so you better not have anything that you need to bring with you. Their bikes are insanely heavy and hard to maneuver. If you want to take random rides for fun, I guess it’s fine. Absolutely horrible if you want to rely on it as a form of transportation. ![]()
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